FAQ

If you ordered a pattern, you will recieve an email with a link to download it immediately after payment.  You can also access your pattern downloads under “My Account” anytime.

If you ordered a product that is ready to ship, your order will ship within 1-2 business days via USPS First Class mail.

Pre-order or custom made orders will have a timeline in the product description stating when they will be shipped.

Please look for the Ready to Ship badge to understand what can be shipped right away:

seaglass

We ship all orders through USPS First Class mail.

If you are in the United States you should receive your order within 1 week.

If you are located internationally, please allow 4-6 weeks to receive your order.

I know I love having all of my patterns in my Ravelry library.

If you want to add patterns purchased on Twisted Whiskers Designs to your Ravelry library please email me your order confirmation and your Ravelry ID.

I will happily send you the pattern on Ravelry within 1-2 business days.

 

The knitting pins are made with non-tarnish silver plated jewelry wire.  The shades include silver, gold, rose gold, and copper.

The knitting pins are made from plated wire.  In order to care for them make sure to avoid getting them wet or letting you needles or notions touch them.  This could cause chipping or bending in the wire.

To clean the pins gently rub them with a soft cloth or jewelry cleaning cloth like a sunshine cloth.

When not in use, store the pins in a bag or tin to protect them from damage.

Absolutely.  Please contact us for a quote.

We do offer special wholesale and club prices.  Please contact us for a customized quote.

We happily supply frequent discount codes to our email subscribers.  Want a discount code?  Get an instant 20% off discount by clicking here.

We do offer special wholesale and yarn store prices.  Please contact us for a customized quote.